Store Policy
Refunds and Exchanges
Buyer must contact me within 14 days of delivery.
The buyer must return items back within: 30 days of delivery.
No exchanges or cancellations will be refunded.
Because of the nature of these items, unless they arrive damaged or defective, returns will not be accepted:
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Custom or personalized orders
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Returns and exchange details
If the product arrives damaged to your destination, I will require photographs emailed to me in order to discuss further arrangements. The buyer will be responsible for shipping the item back to me.
Shipping
PLEASE NOTE: FREE SHIPPING IS SUSPENDED UNTIL THE CANADA POST STRIKE IS OVER.
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Free shipping is only for purchases over $35 and only to USA and Canada. If you want your purchase shipped directly to someone else, please let me know in the notes in the cart section and I can attach a gift note from you with what you would like to say.
When you order a product, it will be sent through Canada Post, which should take approximately seven business days. If Canada Post is on strike, please expect delays in shipping. If you require quicker shipping, a courier can be used at an additional fee if applicable.
For international destinations shipping costs will be added to the price of the product
Any Customs/Border charges will the responsibility of the buyer.
Payment Methods
Credit / Debit Cards / PayPal /E-transfer
Offline Payments